We provide emergency garage door repair in Indianapolis around the clock, for doors stuck open, broken springs, snapped cables, and doors off track. Most garage door emergencies get more expensive the longer they sit. Tell us what happened and we’ll tell you whether it can wait until morning.
Someone answers at 2 a.m.
No after-hours surcharge.
You only pay for the work and parts.
City of Indianapolis License #GL2600359. Coverage in place before we start.
Find your situation below. Each one has something you should do before we get there.
Your garage is open to the street and the house isn’t secure. This is the one that can’t wait until morning.
Right now: Don’t leave the house unattended if you can help it. If the opener still has power, unplug it so nobody can cycle the door.
The door won’t open and the vehicle is behind it. Nine times out of ten this is a broken spring or a dead opener.
Right now: The red cord hanging from the opener rail disconnects the door so it can be moved by hand — but only if the springs are intact. If the door feels like dead weight, stop. Don’t force it.
A torsion spring failing sounds like a gunshot in the garage. After that, the door usually won’t move — or moves and slams.
Right now: Don’t touch the springs and don’t try to lift the door. A door with a failed spring carries its full weight, often 150 pounds or more, with nothing holding it.
The door is leaning, jammed at an angle, or hanging crooked. This one gets worse every time it’s cycled.
Right now: Stop using the door completely. Disconnect the opener. A door that’s off track can come the rest of the way down without warning.
Not on this list? Call us at (317) 588-0001 and describe what you’re seeing.
A few minutes of the wrong move can turn a spring replacement into a door replacement. Here’s what actually helps.
Unplug it or switch off the breaker. A door with a failed spring or cable can move unexpectedly, and an opener that keeps trying to lift a jammed door burns out its gears in minutes.
Every attempt after a failure makes the damage worse — bent track, stripped gears, a second cable letting go. If it didn't work the first time, it won't work the fifth.
If the door is stuck open, move what you can out of sight and lock the interior door between the garage and the house. Tell us when you call — we prioritize an open, unsecured garage.
INDIANA WINTERS
Indianapolis winters produce a specific kind of emergency call. The bottom seal freezes to the concrete overnight, and in the morning the opener pulls against a door that isn’t going anywhere. The opener doesn’t know the difference — it just pulls harder.
That’s how a frozen seal turns into a real repair. The strain snaps a torsion spring, strips the opener’s drive gear, or burns out the motor. The failure gets blamed on the cold, but the cold only made the door stick — the damage came from forcing it.
If the door won’t budge on a cold morning, let go of the button. Check the bottom of the door for ice along the seal, and work it loose with warm water and a plastic scraper — not a metal one, and not a hair dryer held against the vinyl. If the door still won’t move once the ice is gone, something else failed, and that’s a call.
We carry the parts that fail most, so most emergency calls are finished on the first visit.
Torsion and extension springs, replaced in matched pairs so the door stays balanced.
Lift cables re-run and re-tensioned, with the drums reset so the door tracks straight.
The door lifted back onto the rail, bent track straightened or replaced, rollers checked.
Logic boards, drive gears, sensors, and power problems — diagnosed before anything is replaced.
Broken locks, damaged bottom sections, and doors that won’t seat against the floor.
Vehicle strikes, wind damage, and dented sections — assessed for repair or replacement.
Two of the calls we see most: a door hanging crooked, and a spring that snapped.
Indianapolis: a door hanging low on one side. Usually a broken cable or spring, and it won’t close securely.
Fishers: a snapped torsion spring. Without it, the door can’t lift.
What actually happens when you call at night.
A person picks up and takes the details. Describe what the door is doing.
Some failures are safe to leave until morning. Some aren’t. We’ll tell you which one you have.
The repair is quoted before any work starts — and it’s the same number you’d get on a Tuesday afternoon.
Most emergency repairs are finished in a single visit, with the parts on the truck. Every repair carries a 1-year labor warranty.
Open 24/7 · Same Price. Day or Night. Weekends and holidays included.
Every review below was posted on Google by a homeowner we’ve worked for.
We had an emergency with our garage door and needed someone out ASAP. They responded quickly and were able to come out the same day. The technician was friendly, professional, and had everything fixed in no time. Great service, especially when you need help urgently. Highly recommend!
Great price
Thank you for coming out in the evening, fast service and highly recommended for everyone who needs emergency garage door service!
Great price
Amazing work by Ben & Roi with First garage door repair ! They showed up at 8pm and very promptly fixed my broken spring and matched the right size to the door. Now the door is fully repaired and functioning as good as new!!! The price was fair, no hidden fees or other stuff like I've experienced before. I truly recommend if you have any issues with your door and need a repair, call them you won't regret it
What an amazing company! I called today and spoke w/Ben. within 45 minutes Elior arrived to repair our garage door. It was bowed in the top middle. He adjusted and added support. He then oiled the coils. The garage door now works great! I'll definitely use again when needed and will refer this company to my friends and neighbors.
They showed up on a Sunday 45 minutes after the call and did fantastic work. They are truly the best and very professional.
Great price
Our garage door opener was giving us trouble, so we called First Garage Door Repair of Indianapolis. The technicians came out and got it working again in no time. Really nice guys, great service, and we'll definitely use them again if any future problems may arise!
Ben showed up within 1 hour , fixed my issue and the garage door works perfectly fine! If you need to repair your garage door don't hesitate, call them asap!
Great price
Ben and Roy were super helpful. They helped me get my door up and running again at a very reasonable rate!
Reviews posted on Google
Quick answers to the questions we hear most.
No. The price is the same at 2 a.m. on a Sunday or a holiday as it is at 2 p.m. on a Tuesday. No after-hours surcharge, no weekend or holiday premium, and no service-call fee on top of it.
A door stuck open so the house isn’t secure, a vehicle trapped inside, a door off its track, or a spring that failed and left the door unsafe to operate. If you’re not sure, call and describe it — we’ll tell you whether it can wait until morning.
Phone dispatch runs 24/7 and same-day service is available. Call and we’ll tell you what we can do right now.
Don’t try. Lifting a door without working springs can injure you and bend the cables and track, turning one repair into several. Leave the door where it is, disconnect the opener, and call.
That cord disconnects the door from the opener so you can move it by hand. Reconnecting it is usually something you can do yourself. If the door binds, feels heavy, or won’t reconnect, something else failed and it’s worth a call.
The bottom seal froze to the concrete, and the opener kept pulling until a spring or drive gear gave out. If the door still won’t move once the ice is cleared, call and we’ll find which part failed.
Home garage doors of every major brand and door type, including Clopay, Amarr, Wayne Dalton, and C.H.I. doors and LiftMaster, Chamberlain, Craftsman, and Genie openers.
Still have questions? Call us at (317) 588-0001.
Call and describe the problem, or send a request and we’ll get back to you.
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