Last Updated: August 20, 2026
First Garage Door Repair LLC, doing business as First Garage Door Repair of Indianapolis (“First Garage Door Repair,” “we,” “us,” or “our”), operates firstgaragedoorindy.com (the “Site”) and provides residential garage door repair, installation, replacement, and related services in the Indianapolis, Indiana area.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or interact with our Site, request service, communicate with us, or otherwise engage with our business.
We may collect personal information directly from you, automatically when you use the Site, and from service providers or other sources that support our business operations.
When you request service, submit a form, request an estimate, call, text, email, schedule an appointment, or otherwise communicate with us, we may collect information such as:
You are not required to create an online account to use the Site or request service.
We do not currently collect payment card numbers or bank account information directly through the Site. If payment processing is made available through a third-party provider, information submitted directly to that provider may be governed by the provider’s own privacy and security practices.
When you visit or interact with the Site, we and service providers that support the Site may automatically collect certain technical, device, and usage information. This may include:
This information may be collected using cookies, pixels, tags, scripts, server logs, local storage, and similar technologies.
We may use personal information to:
When you provide your telephone number, email address, or other contact information in connection with a service request, appointment, estimate, or inquiry, we may use the contact methods you provide to respond to you and communicate about that request.
If you provide a mobile telephone number, we may send text messages relating to your inquiry, appointment, estimate, technician arrival, requested service, service follow-up, or other communications reasonably related to your request.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.
Opting out of text messages does not prevent you from contacting us or from receiving necessary communications through another available method, such as telephone or email.
We may offer customers or Site visitors the opportunity to receive marketing or promotional communications in the future.
Where applicable law requires separate consent for marketing or promotional text messages, we will request that consent separately.
Consent to receive marketing or promotional text messages is not a condition of purchasing goods or services from us.
Any marketing text messaging program we offer may be subject to additional disclosures presented at the time you enroll.
Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing or promotional purposes.
The Site may use cookies and similar technologies for several purposes.
Certain cookies or technologies may be necessary to operate the Site, maintain security, prevent fraud or abuse, remember privacy choices, or provide functionality requested by the visitor.
The Site embeds Google Maps to show our office location and service area, including on our Contact page. When the map loads, Google sets cookies on your device to operate map functionality and, depending on your Google account and browser settings, for Google’s own advertising and analytics purposes across its services. These cookies may include cookies such as NID, CONSENT, and 1P_JAR, and are set and controlled by Google, not by us. How Google uses this information is described in Google’s own privacy policy.
You may review or manage these cookies through our Your Privacy Choices control, or through your browser’s cookie settings.
We may use analytics technologies to understand Site traffic, visitor behavior, page performance, and how visitors interact with the Site.
We may use advertising technologies to measure advertising performance; determine whether an advertisement resulted in a Site visit, telephone call, form submission, appointment, or other conversion; understand how visitors found the Site; measure and improve advertising campaigns; create or measure advertising audiences; prevent advertising fraud; and, where permitted, deliver advertising that may be more relevant to visitors.
Non-essential cookies and similar technologies are used subject to applicable law and the privacy choices made available through our consent or preference-management tools.
Where available, you may review or change your preferences through our cookie banner or Your Privacy Choices control. You may also configure your browser to block or delete cookies. Disabling certain technologies may affect portions of the Site or our ability to measure Site performance.
We may use third-party analytics, advertising, and measurement services in connection with the Site and our marketing activities.
These services may include platforms such as Google Analytics, Google Ads, Meta advertising services, or similar analytics and advertising technologies, if and when those services are enabled.
Depending on the services and settings used, these providers may receive or collect information such as IP address; browser and device information; cookie or advertising identifiers; approximate location; referring website or advertising campaign; pages viewed; Site interactions; telephone-link or form interactions; conversion events; and other information used to measure campaign performance and attribution.
We may use this information to understand whether advertising leads to inquiries or service requests, measure campaign effectiveness, improve our marketing, and reduce irrelevant advertising.
Where permitted and enabled, advertising providers may also use cookies or similar technologies to help deliver or measure advertising based on prior interactions with our Site or other online activity. This type of advertising is sometimes referred to as targeted advertising, interest-based advertising, personalized advertising, or remarketing.
We will use these technologies subject to applicable law and, where required, the privacy choices or consent provided by the visitor. If applicable law gives you the right to opt out of targeted advertising or similar processing, we will provide an appropriate method for exercising that right, which may include a Your Privacy Choices control or another designated privacy-request method.
We may update this Policy if we materially change the advertising or measurement technologies we use or the ways in which personal information is processed through those technologies.
We may disclose personal information to third parties when reasonably necessary to operate our business, provide services, maintain the Site, perform analytics or advertising functions, comply with law, or protect our rights.
We may provide information to vendors or service providers that support our operations, including providers of website hosting and content delivery; website development and maintenance; forms and website security; customer relationship management systems; appointment scheduling; telephone and call tracking; SMS and messaging; email services; cloud storage and business software; analytics and measurement; advertising and conversion measurement; mapping services; fraud and security prevention; and professional, accounting, legal, insurance, or other business services.
These providers may process information as necessary to provide services to us and subject to their applicable contractual and legal obligations.
Where advertising or analytics technologies are enabled, we may disclose or make information available to analytics and advertising providers for purposes such as attribution, conversion measurement, campaign reporting, audience measurement, advertising delivery, or related functions.
Some privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than their ordinary meaning. If our processing activities are subject to a law that gives you a right to opt out of such activity, we will provide the required method for exercising that right.
We do not sell personal information for monetary consideration. We also do not sell or provide mobile telephone numbers or SMS opt-in information to third parties or affiliates for their own marketing or promotional purposes.
We may disclose information when reasonably necessary to comply with applicable law or regulation; respond to a subpoena, court order, governmental request, or other legal process; investigate suspected fraud, abuse, or unlawful activity; enforce agreements or protect legal rights; or protect the safety, security, rights, or property of our business, customers, Site visitors, or others.
If all or part of our business or assets becomes involved in a merger, acquisition, financing, reorganization, bankruptcy, sale, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.
We may disclose information when you ask or authorize us to do so or when reasonably necessary to complete a transaction or interaction you request.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected. This may include retaining information as necessary to respond to inquiries; provide and document services; maintain customer and business records; administer applicable warranties; comply with accounting, tax, insurance, regulatory, or legal requirements; resolve disputes; prevent fraud or abuse; and establish, exercise, or defend legal claims.
Retention periods may vary depending on the type of information and the purpose for which it is maintained. When information is no longer reasonably needed, we may delete, anonymize, or de-identify it, subject to applicable legal or operational requirements.
Depending on where you live, the nature of our processing, and the law applicable to us, you may have rights concerning your personal information. These rights may include the ability to request:
These rights may be subject to exceptions, limitations, verification requirements, and applicability thresholds under relevant law.
To submit a privacy request, contact us using the information in the Contact Us section below. We may take reasonable steps to verify your identity before completing a request. We will respond to valid requests as required by applicable law. Where applicable law provides a right to appeal our decision concerning a privacy request, information about the appeal process will be provided with our response.
Where available, you may manage non-essential cookies and advertising preferences through the Site’s cookie banner or Your Privacy Choices control. You may also use available settings offered by your browser, device, or applicable advertising provider.
You may opt out of text messages by replying STOP.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, use, alteration, disclosure, destruction, or loss.
However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or maintained by us.
Our Site and services are intended for adults seeking residential garage door services and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe that a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.
The Site may contain links to, integrations with, or functionality provided by third-party websites or services, including mapping services, review platforms, manufacturers, financing providers, social media platforms, analytics providers, or advertising services.
We do not control the privacy practices of third parties. Information collected directly by a third party may be governed by that third party’s own privacy policy and terms. We encourage you to review the privacy practices of third-party services before providing information to them.
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, advertising or analytics practices, or legal requirements. When we update this Policy, we will revise the Last Updated date at the top of the page. Where required by applicable law, we may provide additional notice of material changes.
If you have questions about this Privacy Policy, our privacy practices, or a privacy request, contact us at:
First Garage Door Repair of Indianapolis
7210 Georgetown Rd Suite 500
Indianapolis, IN 46268
Phone: (317) 588-0001
Email: [email protected]
Website: firstgaragedoorindy.com